MSD Healthcare Consulting Group

Research for practical health quality improvement.

Practices, organizations, and government groups consult with MSD Health to improve health care delivery and patient care. Collaborate with us to:

• Create sustainable change and dramatic improvement in patient care.
• Foster more innovative policies.
• Gain advice on system design, bioinformatics, the use of patient-reported outcomes and treatment summaries in clinical practice.

Tap a knowledge base demonstrated in key Institute of Medicine reports

MSDHealth founder and president served as project co-director for the Institute of Medicine (IOM) Committee that issued the reports To Err is Human and Crossing the Quality Chasm.

• To Err is Human provides insight about how systems of care can lead to error or support safety. Donaldson applies such insights to help clients design or update systems of care.
• Crossing the Quality Chasm outlines the "Six Aims" and “New Rules” for health care and describes how organizations and other public- and private-sector entities can support such change. Donaldson applies these principles to help clients develop frameworks, set priorities, and draft white papers on improving quality of care and patient safety.